Frequently Asked Questions
Find answers to common questions about our bakery, orders, and services.
We require at least 1–2 weeks’ notice for all dessert orders, including custom cakes, dessert cups, cookies, and larger catering requests—especially during peak seasons. While we’ll do our best to accommodate last-minute orders, it will depend on our availability.
Yes, we offer delivery within a certain radius. Delivery charges vary based on the distance and order size. Please provide your delivery address when placing an order or inquiring, and we can give you a specific quote. Pickup from our location is also available.
We do our best to accommodate common dietary restrictions. Please inform us of any allergies (e.g., nuts, gluten, dairy) when placing your order. While we take precautions to prevent cross-contamination, please be aware that our kitchen handles ingredients like nuts, gluten, and dairy. We can discuss specific needs for your order.
For custom cake orders, cancellations made at least 72 hours before the scheduled pickup/delivery time may be eligible for a partial refund or credit, depending on the work already completed. For smaller orders, 48 hours notice is typically required. Please contact us as soon as possible if you need to cancel or modify your order.
Our prices are based on the ingredients, size, complexity of design, and labor involved. Many items on our menu have starting prices listed. For custom orders, the final price will depend on specific details like fondant work, intricate designs, toppers, specialty flavors, etc. We provide a detailed quote once we have all your requirements.
Absolutely! We love creating beautiful and delicious wedding cakes, from classic tiered designs to modern styles. We also offer dessert tables for weddings. We recommend scheduling a consultation to discuss your vision, flavors, and guest count. You can start by requesting a quote.
Can't find your answer?
Contact Us







We would love to
stay in touch!
Subscribe to our newsletter for sweet updates and special offers from 5 Star Bakers.